Please find below our terms and conditions relating to the use of the propheticgamesproduction.com website and the purchase of products on this site.
If you have any questions about these terms and conditions, please use the contact form below.
Customer's use of the website is governed by these terms and conditions as well as any notices or conditions appearing on any other part of the website. Please note that Prophetic Games Productions or PGP may modify or withdraw any part of the website at any time without liability to customers for such modifications. Prophetic Games Productions or PGP reserves the right to modify these terms and conditions in the future without specific notice to customers. Continued use of the website or placing an order subsequent to such modifications shall constitute acceptance of such modifications.
The contract between you (as customer) and us will only come into effect once the order has been processed and dispatched.
By placing an order through this website, the customer guarantees :
- - he/she is not a minor or legally incapable of entering into a contract.
- - that the contact details provided at the time of registration are complete and accurate.
- - it does not use a false name or the name of another individual or legal entity without authorization.
Placing an order
By placing an order, you accept these terms and conditions and acknowledge having read them before proceeding with the order.
Accepting an order
When you place an order, you will receive an order confirmation at the e-mail address provided at the time of payment, containing information on the content and price of the order.
Cancel an order
As a customer, you can cancel an order within 7 days and you will be refunded the amount of the order to the account with which you paid for your order.
Delivery
As the purchaser, you may choose from the delivery options listed and the time that is most convenient for you. Prophetic Games Productions or PGP cannot be held responsible for any damage caused during transport or due to any delay beyond its control.
Return policy
Prophetic Games Productions or PGP accepts returns within 14 days if items have not been used, altered, washed or otherwise handled. Items must be returned in their original packaging. Items may not be returned to Prophetic Games Productions or PGP without the prior written consent of Prophetic Games Productions or PGP and are subject to a return shipping fee.
Liability
We endeavor to keep the information on this website as accurate as possible; however, we make no warranties in this respect, either express or implied. Similarly, we make no warranties in respect of the use of this website; it is the responsibility of each user to ensure that their equipment is protected against viruses or other external factors.
Your rights are protected under the Sale of Goods and Supply of Services Act 1980 and the Consumer Protection Act 2007 in your capacity as a consumer. This website will not affect your rights under applicable law in any way.
Divisibility
If any provision of these terms and conditions shall be invalid, illegal or unenforceable for any reason, such provision shall be deemed severable from the remainder of these terms and conditions, which shall continue to be valid and enforceable.
How do we process your personal data?
Order Information is generally processed for the purpose of fulfilling orders placed on the Website (including processing your payment information, managing shipping arrangements and issuing invoices and/or order confirmations). In addition, this Order Information is processed in order to:
- communicate with you
- monitor orders in order to detect possible risks or fraud, and
- send you informative or advertising communications about our products and services if such communications are in accordance with the preferences you have shared with us.
Your data is processed in order to fulfil our contractual obligations towards you (e.g. in the event of an order on our Website), or to otherwise defend our legitimate business interests as listed above.
Device Information (in particular your IP address) is collected in order to detect possible risks and fraud, and more generally to improve and optimize the Website (for example by generating an analysis of data relating to the way our users navigate and interact with the Website), and to evaluate the impact of our marketing and advertising campaigns.
Sharing your personal data
We share your personal data with third parties in order to process them in accordance with the conditions set out above. For example, we use SumUp to improve our online store.
We may share data under contracts with service providers who contribute to some of our activities. These contracts stipulate that the service providers in question are entitled to process your data solely for the purposes of the services they perform on our behalf, and may not use it for their own benefit.
Similarly, we may disclose your personal data in order to comply with a legal or regulatory requirement, a subpoena, a search warrant and/or any other legitimate request for information that we receive, or to protect our rights in any other way.
What personal data do we collect?
When you make or attempt to make a purchase through the Website, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), e-mail address and telephone number. This information is referred to as "Order Information".
When you visit the Website, we automatically collect certain information on your device, including data concerning your Internet browser, your IP address, your time zone; certain cookies are installed on your device. In addition, when you browse the Website, we collect information about the specific pages or products you visit, the sites or search terms that redirected you to the Website, and data about how you interact with the Website. This automatically collected data is referred to as "Device Information".
We collect information about the device using the following technologies:
- Beacons", "tags" or "pixels" are electronic files used to record information about how you navigate the Website.
International data transfer
We may transfer data collected about you to third parties acting on our behalf located in countries outside the European Economic Area ("EEA") or in countries considered by the European Commission to offer a satisfactory level of data protection. These other countries may not offer the same level of protection to data collected about you; however, we will continue to collect, store and process data about you at all times in accordance with this Privacy Policy and applicable data protection legislation. We will ensure that data is only shared with organizations offering an appropriate level of data protection in accordance with applicable data protection legislation and that satisfactory contractual terms are entered into with such parties.
Your rights
If you are subject to the GDPR, you have a right of access to the personal data we hold about you and a right to rectification, updating and erasure of that data; you also have the right to request that we stop processing data about you, to object to profiling and automated processing of data about you; you also have the right to limitation of processing and transfer of your data (right to portability) in certain circumstances. To exercise any of these rights, please contact us using the details below.
You have the right at any time to withdraw your consent to the processing of data concerning you, the legal basis of which is your consent, by contacting the Data Protection Officer (DPO) at the address indicated.
To exercise any of these rights, please contact us using the contact form below.
You also have the right to lodge a complaint with the competent supervisory authority.
The list of the competent authority in each country can be found on the European Community website: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080
Data retention
When you place an order through the Website, we will retain Order Information for as long as necessary to perform our services or as long as required by applicable law. At the end of this period, your personal data will be deleted.
Modifications
We may amend this Privacy Policy from time to time, for example, to reflect changes in our practices or for any other operational, legal or regulatory reason.
Contact us
For more information about our privacy practices, or if you have any questions or complaints, please contact us using the contact form below.